Privacy Policy
At Way2Smart Services, your privacy is important to us. This policy outlines how we collect, use, disclose, and safeguard your personal information.
1. Information We Collect
- Personal Information: Name, phone number, email, address.
- Service Details: Appliance type, brand, issue description, service history.
- Device and Usage Data: IP address, browser type, visit duration, and interaction with our website.
2. How We Use Your Information
- Booking and confirming appointments.
- Providing installation, repair, maintenance, or exchange services.
- Sending updates, invoices, and feedback requests.
- Improving service and user experience.
- Responding to customer support.
3. Sharing Your Information
We do not sell or rent your information. Shared only when:
- Required by law/legal proceedings.
- Necessary for your requested service (e.g., technician assignment).
- Business transfers such as a merger or acquisition.
4. Data Protection
- Secure servers and SSL encryption.
- Restricted data access to authorized personnel.
- Regular monitoring and audits.
5. Cookies & Tracking
We use cookies to understand usage behavior. You can disable them in your browser settings.
6. Your Rights
- Request a copy of your data.
- Ask for correction or deletion.
- Opt-out of marketing/promotions.
7. Third-Party Links
We may link to third-party services (e.g., payment gateways). We are not responsible for their policies.
8. Children’s Privacy
Our services are not for children under 13. We do not knowingly collect data from minors.
9. Policy Updates
We may update this policy occasionally. All updates will reflect on this page with the revised date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
- Email: way2smartservices@gmail.com
- Phone: +91 9884937559
- Address: 90/3kel Alagauram, Yercaud Main Road, Yercaud, Salem, Tamil Nadu 636601.